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"If you have knowledge, let others light their candles at it. Margaret Fuller"

Peace and Prosperity through Justice - Enforce Law Lawfully. We assist executives to enforce law lawfully. We help citizens to stand in support of law enforcement, law making and in dispensing justice. On request we would counsel those who encounter hurdles in performing official duties lawfully. Please visit: www.rightinformer.org for

'Work with Wisdom' Practical Work Guide to Officials.

Customs Consultant - Topicwise Practical Guidance to officials in import & Export Clearance

Practical Tips - Administration

Where any statutory provision provides a particular manner for doing a particular act then that thing or act must be done in accordance with the manner prescribed.

Attendance:
Supervisory officer to nominate a person [with alternative arrangement] to be in charge of attendance.
Immediately after grace time is over, register to be placed before the Head of office/branch S/He to score out the unmarked lines and append her/his initial at the bottom most line. [This is how s/he marks her/his attendance since traditionally the name of the Head of office is not entered in the attendance register though the office procedure specifically give any exemption. ]

Receipt of correspondence:
All communications are to be received only by the person(s) assigned with the work. Any communication marked or addressed to an official cannot be refused to be received for any reason whatsoever. [just as received by post]
The section head who will keep the Office Date Stamp and the numbering machine in safe custody will cause the Date seal and number are put thereon and put her/his initial on all communications received and then put up to the head office office/branch.
Communications not pertaining to the office may be transmitted to concerned office or returned back to sender by proper endorsement by N.Dis.

Acknowledgement:
Office procedure do not provide for issue of acknowledgement by the receiving clerk.
Statutory acknowledgement [Example: Refund Application] to be issued by the designated officer alone.
Etiquette demands any communication to be placed in envelop, sealed and addressed. Receiving communications by the office clerk not placed in envelop and affixing date rubber stamp on the office copy as acknowledgement is not provided for in any of the office procedures.
Similar to where a sender wants acknowledgement for receipt of the cover, the option of sending by RPAD is resorted to, only acknowledgement for receipt of the envelop alone to be given by the receiving clerk.
A formal acknowledgement / interim reply may be sent from the concerned file duly signed by the proper officer.

Office infrastructure:
Telephone, stationery, office machines and vehicles are to be used only for the purpose for which provided. Any personal use to be paid for.
Personal use of office infrastructure to be discouraged since it would eat away the office hours, make them unavailable for office use and would increase office expenses.

Disclaimer: While due care has been taken in reviewing and publishing the contents, the contributors or the publishers are not responsible or liable for any loss or damage caused to any one due to any interpretation, error, omission or commission. All disputes are subject to jurisdiction of Chennai Courts only.